DrugFAM Has Launched Virtual 1 to 1s and Virtual Support Groups

As a response to the COVID-19 and the resulting social distancing measures put in place by the government we have decided to offer two new services:

  • Virtual 1 to 1’s, where we arrange to have online video sessions with our clients.
  • A Virtual Support Group will be launched on 16th July 2020

We believe that in this uncertain time these services will offer a further level of support to our clients and open up our 1 to 1 and group services to everyone, regardless of what part of the country you live in.

We will be using the Zoom app which is free of charge and simple to use. When you have booked your virtual 1 to 1 or signed up to the group we will email you the details of how to access our online support. The 1 to 1 service is available from Monday to Friday between 9am and 4pm and the group will run between 7.00 and 9.00pm on Thursdays.

If you would like to arrange a virtual 1 to 1 or find out how to join a virtual group please fill out our contact form here https://www.drugfam.co.uk/contact-us/

DrugFAM Support Group Closures Over Christmas

Over the Christmas period our support groups will be closed.  The final groups of the year will be run on the following dates:

Witney: 10th December
Peterborough: 17th December
Swallowfield: 17th December
Borehamwood: 18th December
Chesham: 18th December
High Wycombe: 20th December

All groups will re-open in the week commencing 7th January 2019.

If you do require support over the Christmas our helpline will be running on 0300 888 3853 between 9am and 9pm every day (including Christmas Day).


Data protection policy

Safeguarding statement

All of the DrugFAM team in whatever capacity have passed an enhanced DBS check and our policies give a framework of full accountability throughout our areas of work. Please do not hesitate in alerting us to any concerns you may have so appropriate action can be taken.

The safety and welfare of children and vulnerable adults is of paramount importance to DrugFAM. If you disclose information which we believe gives us grounds for concern about a child or adult’s welfare, we will discuss this with you and identify a way to take this forward. This may include sharing information with relevant agencies.

Research Into Family Recovery – Take the Survey Today


We are excited to conduct the first nationwide survey designed to document the lives of family members of people in addiction and recovery from alcohol and other drugs. While much is known about the many costs of addiction and problematic drug use, we know very little about what happens to family members of those using or in recovery. The purpose of this study is to gather information about the experiences of family members.



DrugFAM is delighted to announce that the charity has been awarded The Queen’s Voluntary Award. This is the most prestigious award available to voluntary organisations and is the equivalent of an MBE. The award recognises excellence in voluntary activities carried out by groups in the community.
The award has been given to recognise DrugFAM’s outstanding work and commitment to providing a lifeline of support to families, friends and partners affected by someone else’s drug or alcohol misuse.
CEO, Sarah Bromfield remarked ‘This is an amazing achievement for DrugFAM. Being honoured with this prestigious accolade is particularly special because it recognises the value, dedication, commitment and contribution of our wonderful team of staff, volunteers and trustees. I am so proud, well done to all’.
To celebrate this achievement DrugFAM’s Founder, Elizabeth Burton-Phillips, and Sarah Bromfield represented the charity at the Queens Garden Party, Tuesday 23rd May, 2017. Elizabeth reported ‘I was so excited to attend the Queens Garden Party with Sarah. Long may DrugFAM thrive with its fantastic staff team and volunteers.’
DrugFAM would like to especially thank Helena, Fiona, Ali, Neil and Charlotte for the nomination and recommendations for the Award.
If you would like to join our volunteer team, please contact DrugFAM 01494 442777, or email sarah@drugfam.co.uk

A Service of Celebration and Hope

On Tuesday 9th May Westminster Abbey hosted a Service of Celebration and Hope ‘Lives Worth Talking About’.  Organised by DrugFAM the service was a unifying event which inspired national conversations to challenge the prejudice and stigma of addiction.

It also provided an opportunity for families to proudly and publicity remember the lives of those lost to addiction and to acknowledge the strength and courage of those affected by someone else’s drug or alcohol misuse.

Job Vacancy – Join our team closing date 28th Feb

We are looking for a passionate Administrator and Bookkeeper to join our hardworking but friendly team.

For more information click here