Mission & Objectives

Our mission

Our mission is to support everyone  affected by or bereaved from another person’s harmful use of alcohol, drugs, substances, or gambling including family, friends and colleagues. 

Our objectives

  • Increase the number and diversity of volunteers and staff effectively and efficiently recruited, inducted, trained and supported to deliver services and support nationwide.
  • Increase the number and diversity of people contacting us requiring help, interested in working with us, volunteering for us and offering support.
  • Ensure efficient and effective management and delivery of physical and digital support services to every person who contacts us.
  • Monitor, evaluate and report on the output, outcomes and impact of all aspects of our operations.
  • Develop and diversify sustainable income streams from a variety of sources.
  • Identify, engage and partner with individuals, groups and organisations in the education, recovery, rehabilitation, treatment and family support sectors to achieve our aims.
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